Faq's
How Does Our Tea & Coffee Station Work?
We’ve recently upgraded to a fully disposable tea and coffee station — making setup and cleanup easier than ever!
Each box serves approximately 20–25 cups of coffee.
Coffee stays hot for up to 8 hours.
Our system uses sealed 4-litre aluminium coffee bags housed inside sturdy, insulated cardboard boxes for convenient pouring and temperature control.
Once finished, simply dispose of the box responsibly — no washing or returns required.
I’ve Paid by EFT — Do I Need to Send Remittance?
Short answer: Yes, please!
Our payment and ordering systems operate separately, so EFT payments must be manually matched to your order.
Providing a payment receipt or remittance advice helps us allocate your payment quickly and accurately.
It also prevents unnecessary follow-up emails and keeps your order on track.
We really appreciate it — it makes everyone’s day smoother!
Do You Deliver to the Gold Coast, Sunshine Coast, or Ipswich?
Delivery is available for larger orders.
For smaller orders, we recommend pickup from our Stones Corner kitchen.
Minimum order amounts apply:
Ipswich: $600 minimum
Gold Coast / Sunshine Coast: $2,000 minimum (please confirm with Team)
We’re currently finalising delivery postcodes — please contact us for confirmation.
Do You Offer Weekend Catering?
Generally, no — we operate Monday to Friday, 7am to 2pm.
However, we may be able to accommodate weekend events with:
A minimum spend of $2,000.
A limited menu, usually our gourmet platters or items that can be prepared the day before.
Please contact us in advance to discuss your event requirements.
Need Catering for Tomorrow or a Last-Minute Event?
We’ll always do our best to help with short-notice orders — but please confirm your booking immediately once approved.
Menu options may be limited to what our kitchen is already preparing.
Pickup is preferred, as our delivery schedule is usually finalised in advance.
If pickup isn’t possible, we’ll fit you into an existing delivery run where we can.
What Services Do We Offer?
We are a delivery-based catering service, specialising in fresh, ready-to-serve food.
Please note:
We do not supply tables, chairs, or dinnerware.
We cannot assist with event setup or cleanup due to scheduling constraints.
We will deliver to your specified room, building, or floor, but setup is the client’s responsibility.
Disposable plates, cutlery, and napkins are included with every order — free of charge.
When Should I Confirm My Catering Order?
Our kitchen operates one day ahead, so to ensure the best service, please:
Confirm your order at least 2 business days before your event.
Minor adjustments may be possible after confirmation, but we appreciate adherence to these timelines whenever possible.
How Do You Cater for Dietary Requirements?
We pride ourselves on offering delicious, inclusive options for a wide range of dietary needs.
We can cater for gluten-free, nut-free, vegetarian, vegan, FODMAP, and diabetic-friendly meals.
For those with severe allergies or anaphylaxis, we strongly recommend bringing personal food. While we take all precautions, we cannot guarantee zero cross-contamination due to the nature of our kitchen.
All dietary meals are prepared first each morning after thorough cleaning to reduce allergen risk.
Please confirm your guests’ allergy severity before ordering.
We’re happy to discuss custom dietary requests — just let us know!
I Tried Calling but Couldn’t Get Through — What Should I Do?
Please leave your name and phone number when calling.
Our phone system uses a shared line, so if you don’t leave your details, we unfortunately can’t call you back.
We’ll get in touch as soon as we can once we have your message.
